IT Section Overview

IT Enabled services (ITES), also called web enabled services or remote services or Tele-working, covers the entire gamut of operations which exploit Information Technology for improving efficiency of an organization.

IT companies are fast recognizing the advantages of multi-country service delivery capabilities to better manage evolving customer requirements and execute end-to-end delivery of several new services. They are enhancing global service delivery capabilities by combining green-field initiatives, cross-border M&As and partnerships.